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Tools & Resources


RIDEA Technology can assist you remotely via TeamViewer – QuickSupport (Windows & Mac OSX/MacOS).  Assistance can also be provided on Android phones and tablets.  It is possible to share the screen of your iPhone or iPad, if it’s running iOS version 11 or higher.  You will need to install the TeamViewer QuickSupport app too.


For support on your Windows PC, Apple iMac / MacBook or Android device, simply click the image above to be directed to TeamViewer application download page.  You can either save the file you are offered or click ‘Run’ to immediately launch it (recommended) and then contact Ridea Technology to arrange an appointment to receive your remote support. Contact can be made via telephone or the contact form.

Once you have received your fix, payment can be made online via Bank Transfer or PayPal, on the phone using a Credit / Debit Card or by posting a Cheque.

TeamViewer is guaranteed spyware free and is used by thousands of users worldwide. Access is entirely controlled by you and no-one will be able to access your machine without your permission, if you install the software via the links above. Broadband will be required to use this service.


Recommended Services

Broadband & Telephone are an award winning service provider, with a UK-based sales and support centre. They offer a comprehensive range of broadband & telephone services for both home and business customers.

Great value Unlimited Broadband from an award winning providerUnlimited business broadband from £15.99 a month

Web Hosting

Easyspace host this website and offer a wide variety of services, from the most basic website, through to full server hosting, all based in the UK.


Merchant Card Services (Card Payments)

If you your business, club or charity need to be able to take Card payments, SumUp is a great solution for you.   Simply sign up, order your card reader, then connect it to your mobile phone or tablet (which has internet connectivity) and start benefitting from some of the best rates around.

SumUp Pin+

Security Software

Malwarebytes is a well established anti-malware application, with a good track record of removing infections and via the ‘Real-time active malware prevention engine’, stopping the infection from getting on your machine in the first place.


Accounting Software

Lots of tasks can be completed in ‘the Cloud’ and your accounting is no different.  QuickFile is a cloud-based accounts solution that both you and your accountant can love.  Setup is relatively straightforward, with guides available for each step of the process, along with an excellent online support service provided by QuickFile’s own developers and other users of the service.  It’s free to get started and can scale with you, meaning you can get on with running your business.

QuickFile Accounting