Technology support for your home.

We provide professional, friendly and jargon-free technology support for home users. From computer security to full home entertainment systems, our expertise spans devices and providers. So please contact us if your support issue is not listed, we may still be able to help.

Desktop Support

We offer expert repairs, upgrades and general maintenance for nearly all Windows and Apple Mac desktop systems. No matter your desktop setup, we can help find and resolve any issues you’re having and keep your desktop computer working smoothly.

If you’re looking for a new desktop, we can review your needs and identify your ideal custom-built desktop PC to suit- be that for browsing the internet and email, a video editing system or an immersive gaming machine to play the latest releases.

Laptop Support

Keep your laptop working to its best with professional maintenance, upgrades and repairs. If you’re looking for a new laptop, we offer friendly guidance to help define your requirements, and select the perfect laptop to meet them- before getting it all up and running for you.

Internet and Email Support

Connecting to family, friends and the world through the Internet and email is what many of us really want from technology. But simply buying a computer or tablet is only part of that process. We can help provide carefree access to secure WiFi throughout your home. And, we can set up email across your devices, so you can stay in touch with friends and family – whether they’re on the other side of town, or the other side of the world…

Home Entertainment Support

Smart TVs have changed the way we watch television. We’re no longer bound by the schedules defined by broadcasters: we can watch when we want. Whether you already have a Smart TV or you’re looking to add one to your home, we can help you get it connected and performing to its best. Likewise, if you have other Home Audio/Visual equipment such as Home Cinema, Wireless Home Entertainment or HiFi equipment, we have the expertise to get it working to its full potential.

Mobile Phone Support

Smart phones and tablets: these handheld marvels are an increasingly important part of our daily lives. For such small devices, they can do so much- in fact the smartphone in your pocket has more computing power than the whole of NASA in 1969, when they flew a man to the moon! While we don’t claim to be rocket scientists, we do know a thing or two about setting up and making the most out of these devices. If you have one already, or if you’re looking to get one, we can help you harness its potential smoothly and securely.

Gaming Support

Gaming can provide the perfect bubble to escape the real world- but glitches, compatibility problems and other technical issues can burst that bubble before its time. We can get your games console connected, and tame your gaming PCs to run the latest releases. If you’re looking to upgrade your gaming PC- we can help assess what you need and get you battling, driving or creating a new world before you know it…

Virtual Reality

Virtual Reality is the next level, and not just for gaming. The immersive technology is transforming the way we do things online- from education to property viewings, there’s a vast array of experiences available to expand your horizons. Whether it’s for gaming or any other of its many applications, we can help you find the best VR headset, set up mobile phone, Oculus and Playstation VR, upgrade compatible PCs where possible, or supply a new machine if needs be.

VR is something you can only truly understand if you’ve tried it, so get in touch if you’d like to have a go – we can help with that too.

Ed says yes to...
RIDEA Technology - Safe Family Internet Surfing

“Safer screen time…”

Much like the real world, the Internet can be a confusing and dangerous place for you and your family. But that doesn’t mean you should be afraid to make the most of all the amazing things the Internet has to offer!

We can help secure your devices and Internet connection, so all users in your home are protected from the ‘Wild West’ of the web. This includes the supply and installation of security software (Anti-Virus/Anti-Malware), secure configuration of wireless networks and installation of filtering software so you can control what can be seen on all your home devices.

RIDEA Technology - Computer Security

“Feeling confident with modern technology…”

So you’ve got yourself some great technology, but where do you start in getting the most from it? It can be so confusing, with such a wide variety of options and strange messages that seem to be in another language. Well we’re here to help translate, so you can understand what you have, what you may need and how to make it do what will most enrich your life.

We can provide you with training in your home, designed specifically for you or a family member you’d like to get online. Whether you want to be able to send email, video chat with friends or family on the other side of the world or understand how to work that TV so you can watch the latest crime drama series, we can help. If you need it, we can even provide you with personalised step-by-step written guidance on how to use your technology.